Terms and Conditions

Welcome to Kuppala Healthcare Private Limited. By accessing, browsing, or purchasing from our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.

1. General Information:
   

   These Terms & Conditions apply to all purchases made through our website. By placing an order, you confirm that you are at least 18 years old or using the website under the supervision of a parent/guardian.

2. Product Information:
   

   We strive to provide accurate product descriptions, images, and specifications. Slight variations in color, texture, or fabric may occur due to lighting and screen resolution. Prices are subject to change without prior notice.

3. Orders & Payments:
   

   All orders are subject to availability and confirmation. Payments must be made through the approved methods listed on our website. Kuppala Private Limited reserves the right to cancel any order in case of incorrect pricing, technical errors, or suspected fraudulent activity.

4. Shipping & Delivery:
   Orders will be processed and shipped within the timelines mentioned on our website. Delivery times may vary depending on location and courier services. Shipping charges (if applicable) will be displayed at checkout.
   
   
5. Cancellations:
   Orders can be canceled before dispatch.
   Once shipped, cancellations will not be accepted, and standard return/exchange policies will apply.
   
   
6. Returns & Exchanges:
   Customers must contact us via email: kuppalahealthcarepvt.ltd@gmail.com or phone: +91 9741095147 before initiating any return or exchange.
   Returns and exchanges are accepted only within the specified timeline mentioned in our Return Policy.
   Products must be unused, unwashed, and in original packaging with tags.
   For bulk orders, returns/exchanges require prior approval from management.
   
7. Refund Policy:
   Refunds will be processed only after the returned product is received and quality-checked. Refunds (if approved) will be credited to the original payment method within 7–10 working days.
   Shipping charges are non-refundable, and return shipping costs must be borne by the customer (unless the product is defective or wrong item is sent).
   
   
8. Intellectual Property:
   All content on this website (logos, images, designs, and text) is the property of Kuppala Private Limited. Any unauthorized use, reproduction, or distribution is strictly prohibited.
   
   
9. Amendments:
   We may revise these Terms & Conditions at any time. Updated versions will be posted on our website, and continued usage implies acceptance.
   
   
10. Limitation of Liability:
    Kuppala Private Limited is not responsible for delays, losses, or damages caused by courier companies or unforeseen circumstances. We are not liable for indirect or consequential damages arising from the use of our products or website.
    
    
11. Privacy Policy:
    Personal information collected will only be used for order processing, customer support, and promotional purposes (with consent). We do not share customer data with third parties, except as required for order fulfillment.
    
    
12. Governing Law:
    These Terms & Conditions are governed by the laws of India. 

⚠️Important Note:

• Deals and offers are valid only for a limited time.
• Discounts cannot be combined with other promotions.
• Partial payment orders must be cleared before dispatch.
• Orders made under offers cannot be modified once placed.
• The company reserves the right to withdraw or change deals anytime.
• We are not responsible for misuse of products or courier delays.